CLICK HERE for more info about the 2021 NEW PATHS Training Conference
Supplemental Nutrition Assistance Program (SNAP)
Putting Families First Award!
NEW PATHS is offering an opportunity to showcase exemplary customer service. The Supplemental Nutrition Assistance Program (SNAP) Putting Families First Award is given to an individual, agency or organization who:
A committee comprised of members of the NEW PATHS Board of Directors along with a USDA Food and Nutrition Service (FNS) representative will select the winner. The winner will receive one paid registration to the NEW PATHS annual training conference along with a recognition award. The winner will also receive one paid registration to the annual APHSA American Association of SNAP Directors annual conference along with a recognition award.
Please email your nominations to new@nationalnew.org by April 30, 2021. Be sure to include the following:
We know there is outstanding work being performed by individuals and agencies across the country. Let’s shine a spotlight on the exceptional customer service that is being provided to our customers.
If you have any questions, please email new@nationalnew.org
- Creates a welcoming environment for customers
- Ensures customers receive the guidance and answers they need in a timely and courteous manner
- Responds to extraordinary circumstances (fire, hurricane, pandemic, etc.)
- Has significantly improved customer service or has increased customer satisfaction in their office/unit
- Eliminates barriers for customers by effectively communicating, collaborating, and addressing customer needs
- Demonstrates initiative, creativity or resourcefulness in assisting customers while adhering to policy and protocol
- Owns problems and follows through until completion or resolution
A committee comprised of members of the NEW PATHS Board of Directors along with a USDA Food and Nutrition Service (FNS) representative will select the winner. The winner will receive one paid registration to the NEW PATHS annual training conference along with a recognition award. The winner will also receive one paid registration to the annual APHSA American Association of SNAP Directors annual conference along with a recognition award.
Please email your nominations to new@nationalnew.org by April 30, 2021. Be sure to include the following:
- Submitter name, title, phone number and email address
- Nominee: Individual or office name, address, city and state, phone number and email address
- Include a 300-word justification as to why the individual or office is deserving of the award. Please refer to the criteria above when writing your justification
We know there is outstanding work being performed by individuals and agencies across the country. Let’s shine a spotlight on the exceptional customer service that is being provided to our customers.
If you have any questions, please email new@nationalnew.org
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